PRIVACY POLICY

Last Updated: May 2026

1. Introduction

GT Reno (“GT Reno,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website or interact with our renovation services.

2. Information We Collect

We may collect the following information from users who interact with our Website or services:

  • Name
  • Email address
  • Phone number
  • Property address
  • Renovation project details
  • IP address and browser data
  • Form submissions and communication history

3. How We Use Your Information

We use collected information for the following purposes:

  • Responding to inquiries and consultation requests
  • Providing renovation-related information and services
  • Communicating important updates regarding appointments, consultations, or projects
  • Sending service-related SMS messages to users who have explicitly opted in
  • Improving our Website and customer experience
  • Managing and coordinating renovation projects
  • Complying with legal obligations

4. SMS Opt-In & Mobile Communication Policy

Users may opt in to receive SMS communications from GT Reno by submitting a website form, contact form, consultation request form, or other communication form and providing explicit consent through an unchecked consent checkbox.

SMS messages may include:

  • Appointment confirmations and reminders
  • Consultation scheduling updates
  • Project-related communications
  • Responses to customer inquiries
  • Service notifications

Message frequency may vary depending on user interaction with GT Reno.

Users may opt out of SMS communications at any time by replying STOP to any message received. Users may reply HELP for assistance.

Message and data rates may apply depending on the user’s mobile carrier and service plan.

GT Reno does not sell, rent, or share mobile phone numbers or SMS opt-in information with third parties for marketing or promotional purposes. This information is only shared with messaging service providers and carriers as necessary to deliver SMS services.

5. Information Sharing

We do not sell, rent, or trade personal information. We may share information only with:

  • Service providers assisting in business operations
  • Messaging service providers and carriers for SMS delivery
  • Contractors, suppliers, or consultants involved in providing requested services when necessary
  • Legal authorities if required by law

6. Cookies & Tracking Technologies

We may use cookies and similar technologies to improve user experience, analyze Website performance, and enhance Website functionality.

Users may disable cookies through their browser settings; however, some Website features may not function properly.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or misuse.

While we take reasonable measures to protect information, no method of electronic transmission or storage is completely secure.

8. User Rights

Users may request access to, correction of, or deletion of personal data by contacting us at:

Email: webinfo@gtreno.com

We will respond to requests in accordance with applicable laws.

9. Third-Party Links

Our Website may contain links to third-party websites. GT Reno is not responsible for the privacy practices or content of external websites.

10. Updates to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated revision date.

Continued use of our Website or services constitutes acceptance of the updated Privacy Policy.

11. Contact Information

GT Reno
150 35th Street
Brooklyn, NY 11232

Phone: (718) 768-6060
Email: webinfo@gtreno.com